HVAC OPENS ASHEVILLE FIELD OFFICE

ASHEVILLE, NC - HVAC Inc. announced the opening of an Asheville, NC field office. What began in 1986 in a small trailer at 709 Bluff City Highway, In Bristol, TN has grown into the region’s largest mechanical contracting / building solutions company in the region and the Asheville location continues that growth.


The Asheville field office will serve as hub for HVAC’s team of customer service representatives. The facility will also serve as a pivot point for the HVAC service division in the ever-growing Western North Carolina market.

HVAC president Keith Rhymer said, “We have always had a strong customer base in Western North Carolina and we see that growing daily. In order to better serve them better we felt it important to not only have a presence there but a facility that would help us expedite customer service in the Asheville region.”

James Edd Hill, company founder, added, “From the beginning, we have stood firm in our philosophy of listening, understanding and growing, based on client needs. Every project we do is special no matter the size or the difficulty and every client deserves the best to facilitate their individual project. We felt it was in the best interest of our Western North Carolina client base to serve them to the best of our ability. ”

Licensed & bonded in six states, HVAC has grown from eight to nearly one hundred forty employees. Founded by James Edd Hill, originally from Harlan County Kentucky and his late wife Becky, the company first offered heating, cooling and plumbing services to commercial clients in East Tennessee. While still offering these services, HVAC has grown into a one-stop shop for everything mechanical from both new building construction to building and systems renovation. The menu of HVAC services includes electrical, mechanical, plumbing, service, energy conservation, design/build, building automation, geothermal heat pumps, solar and indoor air quality.

GeoSolar is an acronym we use for geothermal heatpumps, solar and other alternative energy and energy savings measures for those who want to lessen their reliance on the power grid. With several options in geothermal heating and cooling, solar arrays and wind generation systems, HVAC continues to lead as innovators in energy saving green technologies and high tech computerized building automation. As members of the U.S. Green Building Council and International Ground Source Heat Pump Association HVAC is a LEED certified contractor.

HVAC’s Asheville field office is located at 304 Elk Park Drive, Asheville, NC and the Bristol office is located at 101 Third Street in downtown Bristol.  HVAC now has a combined administration staff of over twenty-five, a technical field staff of nearly one hundred twenty and a fleet of over fifty vehicles serving the region.



HVAC NAMES MARK CLEVINGER NEW SERVICE MANAGER

BRISTOL, TN - HVAC Inc. announced the appointment of Mark Clevinger to the position of Service manager. Clevinger fills a position created by the retirement Of David Miller. The company has recently reorganized as the result of unprecedented growth for the organization.



A recently retired US Air Force Recruiting Specialist, Clevinger joined HVAC in 2011 as a sales associate.

In Clevinger’s new role, he will implement the plans and directives of the President regarding the overall operation of the service department for the company, which includes thirteen techs, and a fleet of eleven service vehicles. He will also be responsible for coordinating intra-departmental activities regarding service within the company, including providing support to the project management process.

Clevinger’s goals in his new position include streamlining the process of service to offer the best possible department in the region.

“My plan is to implement new policies to build a stronger foundation within the department. I plan on creating new opportunities for our team through the implementation of solid job descriptions, incentive programs, accountability polices and staff training opportunities second to none. My plan is to give our service techs the tools and training to succeed,” Clevinger said.

Clevinger is a graduate of the 2012 class of The Bristol Chamber of Commerce’s LEAD Bristol Program.

HVAC Inc. celebrates over 27 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region.

Q & A WITH HANK HILL, HVAC DIRECTOR OF HOME OFFICE SECURITY


Hank, where and when were you born?

I am not sure when I was born, because before I joined HVAC, Inc. I was illiterate and due to my early separation from my mother I didn't learn my age in dog years.  My physician says that I am around five years old in human years, for those that don't know, that is 35 in dog years.  I now consider October 29th my birthday and am proud to share that date with Becky Hill.  I am at the peak of my working years.  I was reborn on October 29, 2009 when I wandered in to the back yard of Edd and Becky Hill, who took me in, fed me, cleaned me up, and offered me this great position with HVAC.  I take my job very seriously.  No one comes and goes without my knowing it.  I would say I'm on top of my game!
 
What is your lineage and breed?

My father and mother were both Labrador Retrievers.  I suspect that I am from a strong lineage but unfortunately due to my early years on the street I have lost all of my credentials.  From the curls on my back, I think that one of my parents may have had some Chesapeake Retriever in the family tree.  I am not giving up that claim, just in case the Chesapeakes ever get a casino.   

Where do you live now?

I live on the banks of the South Holston River up stream from Bluff City, Tennessee.  It is a wonderful place.  I can swim every day, chase duck and geese out of the yard and off the dock.  And, I can spend hours trying to catch the fish swimming around the dock.

What is your educational background?

During my formative years I was trained to retrieve ducks and other birds.  I still like to do that but I get equal enjoyment out of retrieving sticks and balls.  However, if I hear a shot or see a shotgun I am ready to go again.  This training has helped me tremendously in my current position as Director of Home Office Security at HVAC.  I am acutely aware of everything going on around me.  When all is well I relax but when needed, I can spring to action just like that.   

What is your skill set that allowed you to have your current position with HVAC?


I think it is my easygoing nature that makes me compatible for this job, coupled with my keen awareness of good and bad traits in humans.  I just have the knack of knowing good people from not so well intentioned people.  My deep aggressive voice also make people take notice and know that I am serious so they show their intention immediately.
 
How did you acquire the position of Director of Home Office Security for HVAC?

I started volunteering about three years ago when Becky and Edd would bring me to the office with them.  I didn't just lie around.  I got to know everyone that worked there.  I soon recognized the need for someone to check out unfamiliar visitors.  Everyone liked me so much that they started paying me in treats.  Now I can't wait to get to work in the morning.  I highly recommend HVAC, Inc. as a great place to work.  They readily accept you into their pack and allow you to do your job without interference.  It is just one big family and I will do everything I can to protect them.
 
THANKS HANK!

HVAC, The Mechanical Contractors Of Choice For New KVAT/Food City Office Complex

ABINGDON, VA - Food City is in the process of locating their new corporate headquarters at the recently vacated Johnston Memorial Hospital site in Abingdon, VA.  The new, four-story corporate office facility, now under construction is over 130,000 square feet and has an occupancy rating of 2,230. HVAC presently has a crew of nearly thirty trained experts installing plumbing and mechanical systems along with state of the art building automation systems.
 
According to Jon Roberts, HVAC Vice President of Operations, the Honeywell Building Automation System will control the central energy plant, the mechanical systems for the corporate offices and control the entire facility's lighting.
 
"The entire automation system is designed to work together to use the least amount of energy possible, resulting in lower energy costs for Food City", Roberts said.
 
According to Keith Rhymer, President of HVAC, this is an exciting project for the company.
 
"We at HVAC are very excited to be a part of the Food City corporate office project. KVAT - Food City is so entrenched in our region and they do so much in giving back. We are very proud to be their mechanical contractor of choice. Like us, they strive to be great corporate citizens and we are proud to be a small part of their continued growth", Rhymer said.
 
The corporate office includes a new data center, a full commercial kitchen, and a conference center. The project is scheduled for completion in August 2013.
 
According to Food City, the company operates over 100 retail supermarkets in Kentucky, Virginia and Tennessee and employs over 13,000 associates company-wide. For Abingdon and Washington County, this project involves the retention of the 350 existing corporate employees, as well as the 25 new employees needed to operate the company's state-of-the-art data center.  Food City anticipates a capital investment of $20.4 million dollars at the JMH Hospital property.
 
Food City has had a presence in the Abingdon area for over 35 years.  In the last 10 years, the company has experienced tremendous growth, not only at its distribution center in Washington County, VA, but throughout its chain of supermarkets.  This growth prompted the necessity of the relocation, as the company rapidly outgrew its facility on Trigg Street in Abingdon and began to actively evaluate potential locations.
 
"We are pleased to be able to maintain our headquarters in the Town of Abingdon and Washington County", says Steven C. Smith, Food City President and CEO. "We are extremely grateful for the support of this community, the Town, County, Tobacco Commission and our legislators, without whom none of this would be possible.  Johnston Memorial Hospital has helped us acquire a location that will accommodate our corporate growth for years to come."
 
"We are proud to be the home of Food City's corporate headquarters," says Abingdon Mayor, Ed Morgan, "Our town benefits from their business activities, vendors, customers, and corporate support for entities ranging from the Barter Theatre to the United Way."

Sales Position Open

Sales Representative

Commercial Heating & Air Conditioning
New & Existing Equipment and Maintenance Agreements

Location: Tri-Cities, TN.
Job Type: Outside Sales Representative
Experience: Preferred but not required


Position Summary:


The Sales Representative will be responsible for the sales of new and replacement HVAC equipment and preventative service agreements to commercial clients.  The position will require extensive survey of commercial properties to determine appropriate HVAC needs, equipment and system design, develop the sales proposal, make the sale and perform all applicable client follow-up responsibilities.

Essential Duties and Responsibilities:

The Sales Representative will be responsible for conducting a wide range of sales activities in support of the business plan.  Responsible for identifying, and acquiring new clients as well as developing, building and maintaining long-term client relationships.  Provide clients with knowledge and solutions of HVAC opportunities with new and existing client base.


•    Provide knowledge and consultation to potential and existing clients to develop integrated HVAC system solutions for equipment, parts, service, and preventative service agreements needs.
•    Conduct post sale follow up to insure all sales agreements have been satisfied to the clients complete satisfaction.
•    Pricing and bidding all projects per the companies pricing plan and structure as directed by the Service Manager.  Monitor and track existing bids to bring to a successful contract.

Position Requirements and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


•    High school diploma/GED or an equivalent combination of education and experience is required.
•     Minimum of two years of experience of demonstrated successful outside sales experience is required with prior experience in heating and air conditioning being highly desirable.
•    Must possess a valid driver’s license and excellent driving record.
•    Excellent organizational and time management skills are required.
•    Ability to work independently in a team environment is required.
•    Must be able to inspect equipment located on roofs or above ceiling and crawlspaces.
•    Excellent verbal and written communication skills.
•    Technical competence that would support the ability to learn and perform in the HVAC industry.
•    Excellent interpersonal skills that can convey a positive image of the company.

Compensation:

The position includes base compensation plus commission driven by goal attainment.  We offer a fun, exciting and challenging career, health benefits, 401-K, vacation days, and holidays.


About Us:

•    We looking for seriously motivated individuals.
•    We are a Drug Free Workplace.
•    We are an EEO Employer.

APPLY NOW!!

HVAC Named Subcontractor Of The Year!

HVAC President Keith Rhymer and HVAC CEO Edd Hill.
    

BRISTOL, TN – HVAC, Inc. is proud to have been named 2011 Subcontractor of the Year by the Tri-Cities Branch of the Associated General Contractors of America (AGC).

The announcement was made at the 20th Annual Tri-Cities AGC Excellence Awards in March, where the organization and its more than 200 members honor outstanding associates and their work.

HVAC, Inc. President Keith Rhymer, a 17-year veteran of the company in his first year as president, credits the hard work of HVAC’s more than one hundred employees.

“This is a great achievement for HVAC, Inc. and all of our employees,” said Rhymer. “This award is voted on by general contractors and suppliers who are members of the Tri-City AGC. Every employee should be extremely proud of this achievement.”

Other finalists for subcontractor of the year included Chris Mullins Company and Kingsport Armature & Electric Co., Inc., both of Kingsport, and Woods Paint Company, Inc. of Bristol.

Other 2011 winners include: BurWil Construction Co., Inc., General Contractor Circle of Excellence Category A; Armstrong Construction Co., Inc., Category B; Chris Broglio – BurWil Construction Co., Inc., Project Manager of the Year; The Good Company, Supplier of the Year; Randy Webb – BurWil Construction Company, Inc. – Superintendent of the Year; The Olde Farm Pavillion, Project of the Year Division I First Place; J.A. Street & Associates, Inc., Second Place; Thomas Weems Architect, Third Place; Alpha Natural Resources, Project of the Year Division II First Place; BurWil Construction Company, Inc., Second Place; Thompson & Litton Architect, Third Place; Thomas Weems, Architect of the Year for Project of the Year Division I; and Thompson & Litton, Architect of the Year for Project of the Year Division II.

HVAC, Inc. celebrates 25 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region

Wendtland and Steele Complete Project Management Training Course

HVAC, Inc project managers Terry Steele and Joe Wendtland recently completed an intensive project management training course at the Plumbing Heating Cooling Contractors Education Foundation in Landowne, VA.

The four-day, 40-hour Essentials of Project Management course is geared towards subcontractors and includes focused training on best practices in preconstruction planning, prefabrication, scheduling, project billing and cash flow.

Wendtland, who has been with HVAC for less than a year but has a background in military contracting, said one week after the training, he is already putting what he learned into practice to help HVAC’s project teams work smoother, faster and more efficiently.

“Already this week I’ve come back and tried to do things differently,” he said. “I’ve taken the information straight from the classroom, to real world business application. It’s already helping.”

The PHCC Educational Foundation is a 501(c)(3) non-profit established in 1986 to engage in workforce development, management education and technical training in the heating, ventilation, air and cooling industry. 

HVAC Inc. celebrates 25 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region.

Newman Named Vice President, Sales

HVAC Inc. announced the appointment of Allen Newman to the position of Vice-President of Sales. 

A 1980 graduate of Sullivan East High School, Newman attended Northeast State Community College, where he studied mechanical drafting, and East Tennessee State University, where he studied engineering, graphics and design. 

Newman began his career with HVAC in 1986 and has served as Vice President of Operations for the company for over 20 years. He has over 25 years of experience in the construction industry and holds several certifications in construction, ventilation, air-duct cleaning, gas-mechanical and management. Newman also served as the treasurer for the Holston Valley Green Building Coalition.

As vice president of sales, Newman will act as the liaison between new and existing clients and will be responsible for the promotion of HVAC Inc. products to existing and potential customers. 

Newman resides in Bluff City with his wife Lori. He has two sons, Jacob and Ben. He is also a member of the Bristol, Tennessee Morning Rotary Club.

HVAC Inc. celebrates 25 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region.


Roberts Named HVAC Vice President, Operations

HVAC Inc. announced the appointment of Jon Roberts to the position of Vice-President, Operations. Roberts fills a new position created by company-wide reorganization as result of unprecedented growth for the organization. 

A 1988 graduate of Sullivan East High School, Roberts studied electrical technology at Northeast State Community College. He began his career with HVAC in 1990 as an installer’s helper and worked his way up the ranks until being named project manager in 2000. He remained in that position until the promotion to Vice-President, Operations.

Reporting directly to the President, Roberts will oversee all field operations, installations, new builds and service corporate-wide. 

Roberts is a graduate of the 2011 class of The Bristol Chamber of Commerce’s LEAD Bristol Program. 

He resides in Bristol with his wife, Mandie Goad Roberts and four children, Peyton, Paige, Leila and Gavin. Roberts is a deacon at Avoca Christian Church

HVAC Inc. celebrates 25 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region.

 

HVAC Celebrates 25th Anniversary

HVAC Inc. announced celebration festivities to coincide with the company’s 25 years of being in business. What began in 1986 in a small trailer on Bluff City Highway, In Bristol, TN has grown into the largest mechanical contracting / building solutions company in the region.

To celebrate the company’s success, HVAC is hosting two celebrations including a client event Friday night, September 30 with music, dinner at the Olde Farm in Bristol, and a second celebration in Blountville on Friday October 7 for all the HVAC employees and their spouses.

Licensed & bonded in six states, HVAC has grown from eight to nearly one hundred forty employees. Founded by James Edd Hill, originally from Harlan County Kentucky and his late wife Becky, the company first offered heating, cooling and plumbing services to commercial clients in East Tennessee. While still offering these services, HVAC has grown into a one-stop shop for everything mechanical from both new building construction to building and systems renovation. The menu of HVAC services includes electrical, mechanical, plumbing, service, energy conservation, design/build, building automation and indoor air quality.

Earlier this month, HVAC Inc. launched a new division of the company, HVAC GeoSolar. HVAC GeoSolar offers both commercial and residential energy saving solutions to both commercial and residential customers who want to lessen their reliance on the power grid. With several options in geothermal heating and cooling, solar arrays and wind generation systems, HVAC continues to be an innovator in energy saving green technologies and high tech computerized building automation. As members of the U.S. Green Building Council and International Ground Source Heat Pump Association, HVAC is a LEED certified contractor.

Discussing the company’s growth, amidst the current economic climate, newly appointed president, Keith Rhymer said, “We truly believe in doing a great job at a fair price, and we strive daily to improve anything and everything.”

James Edd Hill, company founder, added, “From the beginning, we have stood firm in our philosophy of listening, understanding, caring and educating. Every project we do is special no matter the size or the difficulty.”

Hill added, “You can’t take without giving. We believe in and support our communities, those of our employees, as well as those of our clients”.

HVAC is located at 101 Third Street in downtown Bristol and now has an administration staff of nearly twenty and a technical field staff of nearly one hundred twenty.

Rhymer Named HVAC President

HVAC Inc. announced the appointment of Keith Rhymer to the position of company President. Rhymer assumes the position held for 25 years by owner and company founder, Edd Hill. Hill will continue in the role of CEO while Rhymer will assume the responsibilities managing all the daily operations of HVAC. 

A 1990 graduate of James A. Cawood High School in Harlan, Kentucky, Rhymer earned an Associate Degree in Science from Southeast Community College and a certificate of building construction management from Purdue University.

He moved to Bristol and began working with HVAC in 1995 as a mechanical piping helper. He moved through the ranks as sheet metal shop helper, a controls technician, controls Installation and programming, job estimating, and project management before being appointed as Vice-President and General Manager in 2009.

According to CEO, Edd Hill the choice for his replacement was obvious. 

“Keith began working with the company full time in 1995 in truly a rookie position. Through hard work, a desire to learn and a skill set worthy of his new position, the choice was obvious once I decided to lessen my daily role within the company,” Hill said.

With HVAC celebrating twenty-five years as the region’s premier specialty contractor, Hill has chosen to take a more active role in corporate and community relations, delegating daily operations management to Rhymer.

Rhymer holds mechanical, plumbing and/or electrical state licenses in four regional states. He is a member of the U.S. Green Building Council, Southwest Virginia Chapter. He is a graduate of the 2010 class of The Bristol Chamber of Commerce’s LEAD Bristol Program.

He dedicates his community time to working with children, having coached peewee football, T ball, baseball, basketball, co-ed softball and was Central Heights Booster Club President for five years. He resides in Bristol with his wife Jennifer and two children, son Hayden age fourteen and daughter Sydney age seven.

HVAC Inc. celebrates 25 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region.

Ward Named VP of Administration & Marketing

HVAC Inc. announced the appointment of Priscilla Ward to the position of Vice-President, Administration and Marketing. Ward fills a new position created by company-wide reorganization as result of unprecedented growth for the organization

A 1987 graduate of Sullivan Central High School, Ward attended Northeast State Community College. She holds several OSHA certifications and is a member of the Society for Human Resource Management. 

Ward began her career with HVAC in 1998 as a corporate administrator and until this appointment was the administrative advisor to current CEO and company founder, Edd Hill.

In Ward’s new role, she will implement the plans and directives of the President regarding the overall operation of the office and financial information of the company. She will also be responsible and for coordinating intra-departmental activities within the company including providing support to the project management process and marketing directives.

Ward is a graduate of the 2010 class of The Bristol Chamber of Commerce’s LEAD Bristol Program. 

She resides in Bristol with her husband Donnie. 

HVAC Inc. celebrates 25 years as the region’s premier specialty contractor, offering commercial heating, cooling, plumbing, electrical, mechanical and building automation as well as solar, wind and geothermal green solutions to the region.

Reduce Building Owners Risk and Save Lives with Proper O&M

The mysterious death of a healthy 26-year-old guest at the Doubletree Grand Key Resort, the second largest hotel in Key West, FL, caused the hotel to suddenly close on Dec. 27th, 2006.

State and local investigative agencies determined that two boilers housed inside a boiler room adjacent to the victim's guest room were the source of the carbon monoxide fumes which they directly linked to the cause of death. Florida State law requires boilers to be inspected every two years. However, state fire officials said they could find no records of an inspection for this property's equipment (source Miami Herald, Dec. 30, 2006).

The tragedy in the 216-room luxury hotel in Key West could have been prevented if the boilers and associated exhaust duct had been properly maintained. Proper operation and maintenance (O&M) on mechanical equipment and systems is the best defense against possible accidents such as this.

Building owners and managers have sleeping giants hidden in the mechanical equipment rooms of their facilities. The mechanical systems (boilers, chillers and air handlers), which are tucked away inside equipment rooms in basements and throughout the building itself, can be the beginning of tragedies and potential lawsuits if not properly operated and maintained. Mechanical systems are generally orphan children, hidden behind insulated walls of equipment rooms to reduce the noise generated by compressors, motors, fans and pumps. In the Key West case, the boiler room emitting the poisonous fumes was located next to the guest room of the victim on the 4th floor of the hotel.

Another family, David and Jody Smith and their 22-year-old son, Nathan, filed a lawsuit against the hotel and its management, claims negligence after staying in room 416 and falling ill from carbon monoxide poisoning on December 21st. The Smiths were rushed to Mariners Hospital for emergency treatment (source Miami Herald, Jan. 4th, 2007).

Before this high profile tragedy, the hotel ownership and management team probably viewed the cost for new boilers as an unnecessary capital expenditure; an expense that would take away from the bottom line. Now, that cost is insignificant compared to the loss of revenue that world wide negative publicity has generated. All eyes are watching how this national hotel organization will handle the myriad of issues generated from the unfortunate accidental death of this young man, including multi million-dollar lawsuits, bad publicity and over a month's lost revenue at the height of Key West's pricey winter tourist season.

The potential improvement for healthier, safer and more productive work environments through improved Operation &Maintenance practices is significant. Fewer Indoor Air Quality (IAQ) complaints from building occupants and the associated administrative time required to resolve them is an added benefit.

Additional major operational benefits to buildings and facilities that
improve O&M practices include:

? Energy savings in the conservative range of 10% to 15%
? Extended equipment life ? reducing future capital funding requirements
? Improved building occupant comfort — reducing occupant trouble calls/complaints.
? A higher level of protection against lawsuits

Mechanical systems require on-going preventative maintenance and proper operation to verify that each system and subsystem is operating safely and at maximum efficiency. When a licensed contractor performs this work, he assumes a level of responsibility that proper maintenance work is performed for safe operation of the equipment. If a legal situation occurs, the contractor will be asked to provide documentation that proper preventative maintenance procedures were applied.

The building owner has a large degree of protection by utilizing the services of an experienced, licensed contractor. A contractor places himself in a position of risk, if an accident occurs and proper preventative maintenance was not performed. A qualified contractor will document all preventative maintenance work, indicating which procedures were performed and the condition of each piece of equipment.

In addition to a preventative maintenance program, building owners and managers can protect themselves by initiating an Indoor Air Quality (IAQ) Plan. An IAQ Plan is customized for each building, providing documentation of testing, evaluation and analysis that is performed. Baseline testing of parameters such as air temperatures, relative humidity, carbon dioxide and carbon monoxide levels, and air particle measurement and ventilation air volumes should be performed.

Continuous monitoring of dew-point temperatures in the building is an excellent indicator which will alarm if the temperature reaches a level that will allow mold to grow. Situations such as water leaks and moisture intrusion through the building envelope can provide the moisture needed for mold to flourish. Mold is a serious IAQ problem, and keeping moisture out of a building is key towards maintaining a healthy and safe indoor environment.

The IAQ Plan is a strong facility management tool that creates a baseline of the building's level of air quality. The plan should contain a section that explains the procedure to follow if a building occupant has a complaint regarding IAQ. A complaint log would be filled out and steps taken to investigate and resolve the issue.

There is a section in the plan for preventative maintenance and service work that is performed, which relates to IAQ issues. Tasks such as cleaning evaporator coils and drain pans, air filter replacements and trend logs indicating operating points such as temperature, humidity and dew-point would be under this section. The IAQ Plan should be in a three ring binder so that pertinent documentation can be inserted in the proper areas, thus keeping the plan up to date and accurate.

The plan documentation establishes that the building owner and manager are proactive towards the safety and well being of building occupants. If an issue ever arises and an IAQ investigation is required, this document will be of tremendous help to the investigation team. In the event that a building occupant persues a legal claim, the building owner and their attorney will be in a strong position to defend the claim with the IAQ Plan in place.

The combination of a reliable preventative maintenance program and a well-documented IAQ Plan, will provide building owners and mangers with the tools to create and maintain a healthier, safer and more productive environment for building occupants.

- By Scott Gordon, HVAC Inc.

Scott Gordon is general manager of HVAC, Inc Existing Building Services Division. He is a Class A Certified Air Conditioning Contractor in Florida, and is certified by the National Environmental Balancing Bureau (NEBB) in testing and balancing of environmental systems, and commissioning hvac and control systems. Additionally, he is a Certified Indoor Air Quality Professional (CIAQP) and a Certified Energy Manager (CEM) and has over 30 years of experience in the hvac industry. He can be contacted at scottgordon [at] hvac-inc.com.